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MARCH 30, 2009 Don't forget to add "newsletter@virtualassistantnetworking.com" to your email friends list so you won't miss future issues! TECHNOLOGY ISSUEIn This Issue:
From the EditorAh, the telephone. It's an incredibly important communication tool. We can't do without it in business. Trouble is, it can also be the bane of our existence and keep us from getting things done. And if you're a small business, you like to stay light and flexible on your feet and may not have anywhere to put a receptionist if you even had one. Keep reading if you want to find out what smart business owners do to solve this dilemma. ;) Yours in goodness and success!
- FEATURE ARTICLE -Who You Gonna Call?
Ruby Receptionists is a service that is dedicated to providing live virtual receptionists to business owners who want a more personable alternative to canned answering services. There's nobody quite like them—they are a team of smart, personable off-site receptionists (only the best and brightest are hired) who provide companies of all types and sizes throughout the U.S. a richer, more customized experience. For a small monthly fee, they'll provide your clients and callers with helpful information when you can't or don't want to be reached. They do everything a great receptionist does, just not in your office. That's perfect for the solo or small practice professional, and your callers can't tell the difference! How it WorksRuby Receptionists offers an array of monthly service plans carefully designed to meet the needs of most businesses. For those with unique needs, they are also happy to create a custom plan. Upon signing up, you are given your own unique 800 number. To use the service, you simply forward the phone number you would like answered to the 800 number. If your business line is also a personal line, you might want to publish the 800 number on your website and give it to clients so that you don't waste receptionist minutes on calls that aren't business. When calls come in, Ruby Receptionists promptly answers with a greeting of your choice (scripts can be customized) and seamlessly connects callers to any phone number you’d like. Receptionist minutes are only expended during the time that the receptionist is handling the call. Once a call is transferred to you, you may talk with your caller as long as you’d like at no cost. For those times when you are unavailable to take calls, you may choose to use one of the complimentary Voicemail boxes or receive your messages via email or text messaging. Problem solved! Your calls are answered by live, cheerful, professionally-trained human beings and your business image comes across as more polished and successful. You can take calls when and where you like and you're callers will think your receptionists work right there in the office. So what are you waiting for? RESOURCE: Be sure and visit the Ruby Receptionists website for more information and pricing. Oh, and they even offer a 30 day complimentary month to try it out.
© Copyright 2009, The Portable Business™. All U.S. and International rights reserved. You are granted permission to republish this article only if used in its entirety with this copyright notice, title, article content, resource, author's bio and links left intact.
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Technology
can be a great thing. At the same time, it can also be a double-edged
sword. Take the telephone for example. You want to give personal service
and make it easy for customers and clients to reach you. But it can also
be a huge interruption and prevent you from transitioning into the critical
thought and concentration needed to perform the work you've been hired
to do, particularly if you are a solo professional. Since Virtual Assistants
aren't receptionists, answering phones isn't support they typically provide.
So what is a business owner to do? Why, call Ruby, of course!
About
the Author: Danielle Keister is a business advisor, innovator
and thought leader in the Virtual Assistance profession. A veteran Virtual
Assistant of 12+ years, her logical, no-nonsense approach to business
development has gained her recognition as one of the leaders in the field.
She loves what she does and is passionate about sharing her knowledge
and know-how with the world. She’s all about inspiring others to
reach for their highest excellence. When not taking care of clients in
her own Virtual Assistant practice, 
"Hey,
I love getting your newsletter and I'm not even a VA!"
Many
clients (maybe even most) struggle when it comes to delegation. When they
hire a Virtual Assistant, they expect her to be the expert and to guide
them in this process. But many Virtual Assistants aren't taking that proactive,
professional role in their own businesses. In the process, not only are
they creating a burden on their own clients and not supporting them as
fully and professionally as they could, but they are also missing out
on opportunities to make more money.
