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  Virtual Assistance Chamber of Commerce  
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The Portable Business | Savvy insights for well-running business... because life is waiting!
 

 

JUNE 22, 2009
ISSN 1947-105X | Vol. 3, No. 25

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WORKING WITH VIRTUAL ASSISTANTS ISSUE

In This Issue:

A Note from Danielle...

Continuity: a continuous or connected whole. That's what Virtual Assistance is all about. But you can't get to continuity working in a sporadic, occasional, transactional, piecemeal basis. It's like dieting--those pounds didn't come on in one day and neither will they be lost in one day. Same thing with your business support needs--it's requires ongoing, continuous work and attention, always keeping the big picture in mind.

Yours in goodness and success!

Danielle K.


Danielle Keister

Founder, Virtual Assistance Chamber of Commerce

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- FEATURE ARTICLE -

Regularity Is Necessary to the Relationship

continuous circleOne of the great things about working with a Virtual Assistant is that her (or his) interest is in supporting your business as a whole, the idea being that in understanding how your business runs, what your goals and objectives are, she/he can get work done with the bigger picture of your business in mind. Why is that helpful to you? Because ongoing work and projects can then be completed so that they fit just a bit better, make more sense, make workflows more seamless, systems more streamlined and efficient, or afford greater service and communication with your own clients and customers.

When big picture kind of support is what you're looking for in a Virtual Assistant, regularity becomes a very necessary ingredient in building upon the relationship and creating continuity. It's the difference between "Intermittent/transactional" support and "ongoing/systemic" support. Here are some of the conditions needed in order to set the stage:

1. Work with a Virtual Assistant on retainer rather than task by task. When you make a commitment to work together in a continuous, rather than sporadic, basis, it allows your Virtual Assistant to gain the perspective and understanding needed to focus on your overall objectives, rather than merely the task at hand.

2. Think "big picture" rather than "transaction." When you just hand off a task here and there transactionally, your Virtual Assistant can only get done what's immediately before her. But when you're working together in an ongoing way, she/he begins to understand why certain tasks are done, where they fit into the overall scheme of things, how they affect other tasks or processes and how they might be done better or differently to fit in with what you are ultimately trying to accomplish.

3. Meet regularly. A great Virtual Assistant is going to have her or his own processes for working with clients that faciliate relationship-building. One of the ways Virtual Assistants do this is by "meeting" with clients over the phone on a regular basis. Make yourself open to scheduling this into your routine as it is a critical component in getting to know each other.

RESOURCE: Learn more about how Virtual Assistants support your whole business by reading our "Client's Guide to Virtual Assistgants."

Danielle K.About the Author: Danielle Keister is a business advisor and innovator in the Virtual Assistance profession. An administrative professional of 20+ years and veteran Virtual Assistant of 12+ years, her logical, no-nonsense approach to business development has gained her recognition as one of the leaders in the field. She loves what she does and is passionate about sharing her knowledge and know-how with the world. She’s all about inspiring others to reach for their highest excellence. When not taking care of clients in her own Virtual Assistant practice, The Relief Virtual Assistance, she is busy leading the Virtual Assistance Chamber of Commerce and helping Virtual Assistants create six figure businesses.

© Copyright 2009, The Portable Business™. All U.S. and International rights reserved. You may print this article for personal use or republish it online only if it is left unaltered and used in its entirety, including bylines, links, copyright notice, resource and author information. Contact the author for any other permission.

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- VACOC NEWS -

New Service for Clients: Quickie Gigs™

Quickie Gigs: It's a Snap!The VACOC has a new service for clients we call Quickie Gigs™. Here's the idea:

The core business of a Virtual Assistant is providing one-on-one, ongoing administrative support to clients they work with in long-term, continuous relationship. We always encourage clients to go that route because it's where you are going to reap the most rewards in terms of value, continuity and cost-effectiveness. However, if you have not yet found your right Virtual Assistant or you are between Virtual Assistants, but still have occasional tasks and projects you'd like completed, we can help you out!

Quickie Gigs™ is primarily for simple, straightforward administrative tasks and projects that can generally be completed and turned-around in few days with no fuss or muss. You fill out our online form with the project specs and once the preliminary account set-up is completed, we'll get to work right away.

Everything is simple! You sign only one contract (this will cover our terms for one year in case you have other occasional projects that pop up) and each project will be quoted on a flat fee basis (easier for you to budget). For more information, be sure and check out our Quickie Gigs™ page.

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Let's Connect

Read the Gritty VA Blog Connect with the Gritty VA on Twitter Join the VACOC Facebook Group! 

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We Love Hearing From You!

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Thomas Mullooly regarding "Make Your Inbox Better with ClearContext" on 6/1/09.

So hey! How did you like this issue? Was it insightful, helpful or informative? Have topic ideas you'd like to see covered in future issues? Let us know!

Email Us

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- NO-COST TELESEMINAR -

How to Write Articles to Market Your Business, Even If You Are Not a Writer

Jan King, The Publishing StoreEvery marketing book and seminar tells you that you should be writing articles to promote your expertise and your business. Writing articles is a great way to enhance your reputation as the go-to person who has deep expertise in the work you do every day. But if you have never written before, where do you start, and how do you know you have anything to say?

Join us at the next no-cost VACOC Guest Expert Teleseminar on July 16 to find out. Jan B. King is a book publishing expert and author of numerous articles herself (just Google "Jan B. King" to see them). She's helped hundreds of people get their expertise out on paper as books and articles and in this month's teleseminar, she's going to help you, too! We'd love to see you there.

RESERVE YOUR SPOT >>

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SCRATCHING YOUR HEAD? Have you been wondering what this administrative solution called Virtual Assistance is all about? Not to worry! The Virtual Assistance Chamber of Commerce has written an online guide to answer all your questions: The Client's Guide to Virtual Assistants.

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TIRED OF WADING through the thousands of Virtual Assistant sites on the Internet? Would you like qualified, competent and reputable Virtual Assistants to come to you instead? Simply submit your info to our Virtual Assistant Partnership Center.

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Find a Virtual Assistant Today

Find a Virtual AssistantYou don't have to live in overwhelm! Find yourself a great Virtual Assistant today, and go from struggling by yourself to enjoying more time, freedom and success.

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Publication Information

The Portable Business™ (formerly The Gritty Business Buzz™) is a weekly electronic newsletter from the Virtual Assistance Chamber of Commerce™ It is produced by our Virtual Assistant members especially for the gritty, resourceful, fiercely determined small business owners and independent professionals they serve--YOU!

Published every Monday. Our records indicate that you are subscribed to this newsletter. To change your subscription, see link at end of email.

EDITOR: Danielle Keister, The Relief Virtual Assistance

EDITORIAL ASSISTANT: Denise Shears, Shears Virtual Advantage

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