Administrative Consultant Business Success Store
Everything you need to set up a SOLID, SUCCESSFUL administrative support business is right here!
You'll find two categories of products here in the Success Store:
Practical forms, tools and contract templates to set up your strong business foundations, and
Educational guides and systems to help you grow in your business skills, consult with clients, and develop your marketing to become more financially successful.
These products are geared specifically for the administrative support industry, and will save you TONS of time, energy and money in setting up your strong business foundation. Everything you need to know about running a profitable, self-sustaining administrative support business is contained in these comprehensive forms, contract templates and business guides. Plus, everything is delivered to you instantly by email. How great is that? No waiting!
Why buy our contract templates?
Because those freebies you find on the Internet and the generic templates you buy at office supply stores are FULL of legal holes that can cost you dearly! All our contract templates are top quality, having been tightly crafted and honed over 14 years of business success and reviewed by our own business attorney.
Each comes with helpful document instructions and useful explanations to help you better understand legal terminology and be a more successful businessperson.
Plus, you'll save tons of money by having your attorney approve them rather than drafting them from scratch.
I started out 20 years ago as a C-level exec assistant, personal assistant to celebs, and then I was a small business owner (non-admin field) for almost ten years. I am always skeptical about people who want to sell me advice, but you have turned out to be the absolute real deal. When I purchased your business guides (especially the Value Based Pricing Guide!) I had no idea I was buying the key to my future. I am THRILLED with the value, and the depth and quality of the information and materials you provide. It has already saved me so much time in getting my business off the ground, and secured me nearly 8 TIMES the income I would have gotten without your help! I will always remember the money I invested in your products as the best money my business ever spent. Without you, I'd be committed to struggling and kowtowing and scraping together a living, and always feeling like I was "less than"...but WITH you, I am feeling more powerful, excited and in control of my earnings, my freedom and my life!You've given me knowledge, insight, and tangible tools to create a business that is so much better than anything I could have envisioned on my own. Danielle, you are the genuine article and you have my eternal gratitude. Truly, |
Get started today and speed up your path to success—quickly, easily and confidently!
These products are the absolute best in the industry, the result of over 15 years of tried and true success and profitable business operation. You won't find their caliber anywhere else.
They'll save you a TON of wasted time, money, energy and unnecessary pitfalls in setting up and improving upon your strong business foundation. Not only are they a tax-deductible business expense you can claim on your next return, they're one of the best investments in your business success you will make.
SETS (Your Best Value!)
BUSINESS SET-UP
PRICINGMARKETING
CONSULTATION |
WORKING WITH SUBCONTRACTORSWORKING WITH CLIENTS
DESIGN BUSINESS FORMS |
The Whole Shebang Complete Administrative Consultant Biz Success PackEVERYTHING you need to set up the foundation for your solid, successful Administrative Consulting business! This is our full and complete set that includes ALL 21 forms, contract templates and business guides PLUS 8 free bonus products available only with this set:
PLUS 8 FREE BONUSES ($179 VALUE):
$497 |
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JUST THE ESSENTIALS ADMINISTRATIVE CONSULTANT BIZ STARTER PACKYour starter package with all the essentials for setting up the foundation of your solid, successful Administrative Consulting business! You get the 14 essential forms, contract templates and tools to set up your business, PLUS 3 bonus products that you can only get in this set. Includes:
PLUS 4 FREE BONUSES ($57 VALUE):
$97 |
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Complete Design Forms & Contracts Biz PackIncludes all 6 Web Design/Graphic Design/Desktop Publishing forms and contracts:
PLUS 2 FREE BONUSES ($18 VALUE):
$47 |
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Administrative Consultant Business Plan Set
The Administrative Consultant Business Plan is designed to help you answer these questions (and more) and get where you want to go. It's your roadmap to success. Many Administrative Consultants really struggle with not knowing where or how to even begin. Well, this business plan is created specifically for you. It's presented with proper outline format and populated with example text, spreadsheets and figures so you can get an idea of what kind of information to develop for your own business. It gets your juices flowing by showing you what you need to think about and where you need to map out processes, establish policies and make decisions. It gets you thinking through all the necessary details of your business so you can create a super strong foundation for your success. Forget stiff, boring and traditional. This is a plan to help you envision what you want for your business--and your life! $37 |
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Retained Support AgreementThe Administrative Consultant Retained Support Agreement is the contract to use when working with clients in a retained relationship of monthly support. This comprehensive template covers every aspect of an ongoing, continuous support relationship with clients. Form fields are provided for quick customization., and you can easily add your own logo and branding. $9 |
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Per-Project Annual AgreementThe Virtual Assistant Annual Per-Project Agreement is perfect when working with clients on a one-time or occasional project basis throughout the year. Instead of having to go through the whole contract process with every single project, you simply have them sign this terms and conditions agreement once a year to cover your standard policies, terms and conditions. Keep on file and renew annually as needed. You can then work on multiple projects, simply spelling out each project's specs their individual quotes, estimates and invoices without having to sign new individual contracts every time. Cuts down on tons of administrative time. So much easier for you and your clients! $9 |
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Client Profile SheetKeep all your important client data in one place, collect valuable relationship building info and dates, and remind yourself about sending key client forms. This form will help you continue to get to know your clients and nurture your relationship with them. $11 |
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Credit Card Authorization FormTired of late payments from clients? Get paid on time every month with the Automatic Credit Card Authorization! This is the form to use to get a client's authorization for you to keep their credit card info on file and automatically process payments due to you. This is really helpful for monthly retained relationships where clients pay you a set fee each month. $9 |
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Client Feedback Form
Elicit testimonials and improve service! This questionnaire gives you the tool to really find out with quantifiable measurements and free-form responses in several key categories. This form will also help you gain referrals, elicit testomonials and create before-and-after case studies--all while better nurturing your relationship with clients. The information this form collects is like gold to your business! Includes helpful tips, ideas and etiquette guidelines for soliciting feedback. $9 |
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Subcontractor AgreementHave subcontractors work for you on occasion? Have them sign this form to help protect your business interests, maintain client confidentiality and protect your intellectual capital and proprietary trade secrets. Includes confidentiality, non-disclosure and non-solicitation provisions to protect those all-important business assets--your clients, intellectual property and proprietary business information and processes. $9 |
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Client Confidentiality AgreementDo you have trade secrets and other proprietary information you want to keep confidential? Have clients sign this form agreeing to protect and not disclose your special systems, processes and other confidential information they may come to know through the course of your work together. $9 |
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Market Research Phone Survey TemplateStop the cold-calling! People hate being sold to these days. Instead, take an educational, investigative approach to researching your target market so you can better understand their needs, wants, challenges and goals and where your solutions fit into that picture. You'll gain valuable insight into the minds and needs of your target market while making first contact with them at the same time. Also includes: Informative instructional article on conducting research interviews. $9 |
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Press Release Writing KitWriting not your strong suit? This template, which uses a simple, effective, proven formula, will make it a snap to get the word out about your business, take advantage of online media outlets and increase your SEO and traffic to your website. Includes:
$27 |
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Bookkeeping Set-Up FormIf you provide bookkeeping in addition to your administrative support, this form will make your life a whole lot easier! It collects all the necessary information you need to set up a company's bookkeeping account, whether it's your business or a client's. It's especially helpful if you use Quickbooks Pro since it ask questions in the same sequence. Once you collect the info, entering the data is a breeze. Comes with protected form fields so you can hand it off to your client to fill-in on their computer and return to you fully completed. $19 |
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Web Design AgreementA comprehensive legal agreement covering all aspects of working on a single web design project. Form fields are provided for easy data customization, and you can easily add your own logo and branding. $9 |
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Web & Graphic Design Annual Per-Project AgreementThis terms and conditions agreement is perfect when you do several web or other design projects for a client throughout the year. Simply have them sign this agreement once a year and you won't have to sign new contracts every time a project comes up. Saves you both on administration and allows you to get to work (and be paid) faster. $9 |
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Web Design Planning QuestionnaireWeb design is a multi-faceted job that incorporates a host of disciplines including design principles, marketing, research, technical implementation, copywriting and even psychology. Without proper planning and eliciting of the information you need from clients, a proper job simply cannot be accomplished for the client. This questionnaire gives you that tool. $27 |
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Web Design Feedback FormWhat are clients thinking about your web design and customer service skills? This questionnaire gives you the tool to really find out with quantifiable measurements and free-form responses in several key categories with special space provided for testimonials and referrals. $9 |
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Graphic Design & Desktop Publishing Feedback FormWhat are clients thinking about your print media or graphic design work and customer services skills? This questionnaire gives you the tool to really find out with quantifiable measurements and free-form responses in several key categories with special space provided for testimonials and referrals. $9 |
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Website Maintenance Retainer AgreementDon't miss out on additional revenue streams in your business! The Web Site Maintenance Retainer Agreement is the template to use when clients want to hire you to perform ongoing monthly site maintenance work. $9 |
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Pricing & Packaging ToolkitHow to Price and Package Your Support Based on Value and Expertise--NOT Selling Hours!TOSS THOSE TIMESHEETS OUT THE WINDOW once and for all! LEARN how to price more simply and profitably than billing by the hour. Do you feel like the economy is affecting how much clients are willing to pay these days? Do you often have to deal with price shoppers? Are prospective clients scared off once you tell them your hourly rate? The question on everyone's mind is how to price competitively, yet profitably. You want to attract clients, but you also want to honor yourself and all the skill, expertise and valueyou bring to the table. You can't be in business to work for free after all! The old hourly billing model just doesn't work. In this self-study course, I'm going to show you a completely different pricing methodology that will make your service absolutely affordable for just about any budget and infinitely more scalable and attractive to clients. And none of this involves discounting, bargaining or reducing your rates whatsoever. It's called Value-Based Pricing and it will revolutionize your business! And, you'll never have to track and report your time for clients again. (Who wouldn't jump at that chance alone?!) I'm also going to introduce you to my Administrative Consultant Business Model and show you how to frame your support in innovative ways that stand apart from the crowd. My model gives you much more freedom and flexibility in pricing and creating scalable support packages without discounting your fees or otherwise bargaining with your value. In this class, I'm going to introduce you to some mindshifts and aha moments that are unlike anything you've learned from anyone else in our industry. And you're going to get all the tools you need to start using value-based pricing in your business right away. In this self-study guide, you'll learn:
In this toolkit, you get:
$147 | ||||
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PLUS 2 BONUSES:
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Client Consultation ProcessBreaking the Ice: Your Complete, Step-by-Step System to Confidently Lead the Consultation Conversation and Convert Prospects to Retained ClientsMonthly retained clients are the holy grail for Administrative Consultants. Why? Because it's where the bigger money is. With retained clients, there's less marketing, less administration and more consistent cash flow and regular income. Done right, your business and work become easier to manage, which means you then have more freedom to enjoy the fruits of your labor. You then have more choice in your business and any project work you take on beyond that is gravy. That said, getting retained clients requires a deeper initial conversation with potential clients. This system, which I developed in my successful practice, walks you step-by-step through the entire process and shows you how to masterfully lead consultation conversations that turn your prospects into retained clients. COVERS:
INCLUDES: 33-page self-study guide chock-full of sample language, lists, checklists, diagrams and more! No stone is left unturned. Every single aspect of conducting consultations before, during and after is covered in this guide. PLUS:
YOU'LL ALSO GET 2 FREE BONUSES:
$67 | ||||
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WRITING YOUR MARKETING MESSAGEArticulating Your Value: How to Craft Your Own Unique Marketing Message and Stand Apart from the CrowdYou know it's important for your website and your message to stand apart from the crowd. But here's the problem: You just don't know what or how to write your marketing copy that doesn't sound exactly like every other Administrative Consultant's/Virtual Assistant's website out there. If you website content is following the same boring, generic and (most importantly) ineffective industry script that EVERYONE else is using (which, by the way, is one of the biggest complaints I hear all the time from clients), you NEED this guide! Articulating Your Value walks you through, step-by-step with what to say and how to say it. As you go through the simple 1-2-3 system, you will create your own UNIQUE website and marketing content and a value proposition that really resonates with your target market! You'll gain a deeper understanding and clarity around what it is you really offer to your clients and your value to them. (Hint: clients don't buy services, they buy solutions). Exercises included in the workbook walk you step-by-step through the process of crafting your own unique value statement, one that will have more attractive, tangible meaning to your prospective clients and have you standing heads and tails uniquely above the crowd. COVERS:
BONUS: Articulating Your Value Exercise Workbook (in Word format). $67 | ||||
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Danielle, I just want to say THANK YOU, from the very bottom of my heart.
"The Whole Shebang is a package deal that may seem a bit steep in price, but it's an investment in your business. If you have just been "winging it" as an Admin Consultant, you'll find the tools and instructions will provide a structure for you. Danielle Keister has done a fabulous job sharing her know-how about how to build a thriving Admin Consulting business, and I look forward to using The Whole Shebang as my business develops and grows."
"By the way - I love The Whole Shebang! The products are excellent and I can't wait to start using them in my business! Thank you again for the excellent content!! You have really changed my paradigm about what is possible for my business!"













2011 Administrative Consultants Survey










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"Best. Product. Ever. Highly recommend!!! Thank you, Danielle for the difference this has made in my business. =) You have just no idea how your Value-Based Pricing & Packaging Toolkit has provided the BRIGHTEST light bulb solution for my business. I have been struggling with so many of the aspects you have addressed. I am launching a brand-new business model. I have been doing fine up until now, but I have been spending so much time managing timesheets and clock-watching. What you have outlined will not only be valuable for my business, but for my existing clients as well. I really loved the way you have outlined the models for pricing. I just re-vamped my hourly rate model, but you have changed my mind of how to move forward and I don't mind investing more time into re-vamping once again. I am excited to not have to spend time on monthly time reports. I have a feeling my clients would prefer this monthly overview, rather than a nickel and dime overview of how my time was spent. I work VERY fast on projects, so the hourly rate model is a detriment to me. Thank you for opening my eyes! This was exceptional! GREAT work! You should feel very proud of this offering. PS: The Breaking The Ice client consultation process has been just as valuable and truly go hand-in-hand!" —
"The price tag says $147, but the real value is PRICELESS. If you are an Administrative Consultant trying to make your way, you owe it to yourself to get this toolkit! It is one of the very best investments you can make in your business." —
"Thank you so much Danielle. This has been on my mind for some time and I have been wondering where to start to move clients over to value based pricing and to stop having to report every minute. Your course provided me with the knowledge to now go forward confidently to present my value based pricing to both current clients and new enquiries. I believe the industry needs to change from 'hourly billing' and you have provided an innovative product to educate those in the industry on exactly how to do this. Excellent work. You are a true pioneer and gem in this industry! The investment for the course was worth its weight in gold! Thanks again!" —



"Consultations that Convert gave me the practical knowledge and tools I need to help me begin to increase my conversion rate fromconsultation to client. Danielle's expertise, combined with her ability to teach the lessons she's learned over the years in an interactive setting, gave me the wisdom behind the materials I purchased from the ACA store to pinpoint how I can best implement them in my business. Her classroom setting is efficient yet comfortaable and she moderates well, as well as interacts with every participant. By far one of the best investments I've made this year in bettering my business. Danielle takes the time to make sure you understand the material. Learning how to convert consultations to clients from an industry leader will be one of the best things you will do for the success of your business and set you up for greater success. I highly recommend Consultation that Convert!
"The Consultations that Convert class was a valuable use of both my time and money. The information was well-organized and presented in a way that made perfect sense...and had me wondering, "why didn't I think of these things sooner?" I've used what I learned on one phone consultation already with great success, and I'm excited to implement some additional changes to my website (such as adding a pre-qualification form). Now I can't wait to get started on the Pricing and Packaging course - I'm sure that will be enlightening as well!" —
"The content in your course was great and well worth the cost!! I think you did a great job of covering the consultations and making me feel like I don't need to have everything "just right" before I get myself out there.
You have a natural, down to earth way about you that is so easy to relate to! I feel confident that with the help I've received from you and my determination that I'll make this business succeed!" —
"I want to tell you thank you, thank you, thank you for Articulating Your Value! Really! I bought a copy the other day and carved out some quiet time last night to read it. OMG... I was only a couple of pages in when I realized I'm following the standard industry script. I am articulating the wrong message through my site, consultations, in my writings... everywhere, and attracting the wrong prospects as a result. This guide is a game-changer! Before it, I was not sure where I would even start reinventing my business and crafting my UVP, although I felt deep down it needed much work. I am going back to the drawing board and this is a great resource for me to start with. Thank you so much! The products you offer are always top-notch." —
"If you are ready to work smarter instead of harder, this book is a must have! Danielle has outdone herself with a wonderful, thought-provoking tutorial designed to make us really look closely at our business model and what we actually provide our customers. In this guide, she encourages us to look beyond the current industry script, take the focus off of hours and dollars, and put it on what we really offer: value and results. This amazing guide is helping me to hone my own message and speak to my clients about the value I provide without having to account for every second. I know I will use this tool over and over as my business grows and evolves!" —
"Whether you are just starting up or you are full to capacity, this book is a MUST HAVE.I have purchased various forms and guides from the ACA which have all been instrumental in helping me build a successful VA practice. The recently released Articulating Your Value will not only give you tips and tools for building and maintaining your business but it will challenge you to find the holes and fix them." —



The products I purchased gave me the opportunity to focus on starting my business with the right processes in place. I knew the basics, but these products had everything laid out and I could adapt those that I wanted to use to my new venture. Thank you for putting it all together for another small business owner! —
I'm in the planning stages of my business and the information in these products is invaluable to me. I'm reading your Understanding Your Value guide right now. Wow, you have given me a greater perspective on the industry. I can't wait to get up and running in my business. —
They saved me an awful lot of time, a commodity I don't have right now at the moment! Thank you! —
I've purchased products from the ACA since I've been in business over the past four years. I'm always satisfied with my purchase because I know that Danielle understands the industry and how to design templates specifically for the needs of virtual assistants. I also love that they are customizable so that I can use what I need and take out what I don't.
Bravo ACA! —
I recently purchased some of your products which I love! The materials are valuable and worth the cost! I love them all. It would have taken me hours to come up with the forms myself. Keep up the great work! —
I recently purchased some of your success products which I love! The information is readily available and easy to start using! Saves so much time! I can focus on my clients now. —
I recently purchased some of your products which I love! This is one of the best decisions you could make and not live without for your business. I'm using them on my first client and it has saved me countless hours and legal fees. —
The information you receive is invaluable for anyone looking to quickly and thoroughly launch a successful Administrative Consulting company. It was like obtaining years of direct experience with just the click of a button. The Client Consultation Process answered every question I had about conducting a consultation that was professional and gathered all the information I needed at once to make an informed decision on price proposal and our working relationship. Furthermore, I feel it provides a strong foundating for setting expectations for the potential client that will make for a better working arrangement. This is an investment you should make in your success with no hesitation! —
I recently purchased some of your products, which I love! They have made my life so much easier. It has made it less time consuming trying to get everything set up. —
As a newbie entrepreneur I had struggled for months to find the appropriate agreements, guides and tools for a virtual assistant business. I bought everything you had available. Before I found you I'd bought one of those over the counter business plan software programs, but it just didn't measure up to your Virtual Assistant Business Plan. Your Virtual Assistant Business Plan, Client Consultation Process guide ("Breaking the Ice") and Retainer Agreement have been a life saver. Thanks a million for making them available to us! —
This is the ONLY place to get all your forms, contracts and agreements! —
I would like to say that your products are amazing. I bought the whole package (all products) and I am so satisfied. I am just starting by business and I am in the process of gathering all the information that I need to get started. Without your products, I was at a complete loss as to the process of moving forward with clients. They have saved me a lot of time and have made things clearer to me and given me the confidence to know that I will always be prepared. Thank you so much for putting all this together for us Virtual Assistants! —
The Administrative Consultants Association has been an answer to so many start-up questions for me. I know my abilities to be successful. I just had no idea where to start. The business plan template literally saved me hours of work. It is so eloquently written. And it was so thorough. It was like having someone say everything that I didn't know I wanted to say! I will continue to build my business with cofidence knowing that I have so many time-proven resources available to me now. Thank you for giving me the jump start that I needed! —
Besides my website, your forms and the Breaking the Ice consultation guide were the best investments I have made in my business thus far! Not only did they exceed my expectations in clarity and thoroughness, but they have also enabled me to uphold my standards of professionalism when dealing with clients. Some of the forms you have provided are things I wouldn't have even thought of, and have come in quite handy! I would certainly be lost without them, as they have made my life much easier. I highly recommend them to not only new VA's, but also those who have been in the profession for a while who want to really nail down and exhibit their professionalism to their clients and potential clients. —
Hello Danielle! I purchased your Virtual Assistant materials a while ago and just wanted to let you know that what I have used so far has been a tremendous help to me. Thanks so much! —
I recently purchased some of your products which I love! They're a great resource for setting up and running a Virtual Assistant business. I wouldn't have known where to turn for these forms if I hadn't joined the Administrative Consultants Association. —
I recently purchased some of your products which I love! The business forms are essential and valuable resources and I continue to use the contract and other forms I purchased when I first started my business. The package price is extremely reasonable, maybe even a little low for everything that's included. —
Having forms that have been legally reviewed takes a big weight off my shoulders as an entrepreneur. Even my legal industry clients approve of them! Without a doubt, I recommend Danielle's products to anyone considering this field of work. —
The Virtual Assistant business form starter pack is AWESOME!! This is a MUST HAVE investment for new Virtual Assistants! These forms are going to save me all kinds of time and money! I also purchased the Value-Based Pricing & Packaging Toolkit. I am excited to take what I have learned from this product and create retainer plans that will take my new biz to the next level! I plan on purchasing more of the products from Danielle's store in the very near future!!! —
I loved that I could adapt the template to suite my needs. It saved me a huge amount of thinking time. I clinched a deal with a new client the same day and the signed form was back to me that evening. —
I really love the professional quality of every form. For me, they are without comparison in every regard. I plan to purchase more because I am looking forward with a renewed confidence and assurance. Thank you, Danielle, for all that you do for all of us. You and the ACA are so loved and appreciated! —
I really loved the quality of all the forms. I could probably come up with these on my own, but this saved me so much time. They are clearly well thought out and cover the material exactly the way it should be covered. —
I really loved that I did not have to re-invent the wheel! You saved me so much time and you've thought of some things I never gave a thought to. Many thanks for paving the way for the rest of us! —
I really loved the fact that there is a layout to get you started with your business plan. There are so many documents in the business planning kit that are beneficial to running a successful business and the best part is knowing that you are covering everything and things will be in place when you need them. —
Being on a short, shoe string budget I had been searching the internet for sample forms to use in my Virtual Assistant business. I spent days and hours searching and trying to write my own version from scratch. When I saw the testimonials for your forms I thought it was worth the try. The price was perfect for all the forms I needed. I bought the Biz Starter Pack and I cannot tell you how pleased I was to get them. I finally had something to use in my Virtual Assistant business. The client agreement forms cover everything from pricing to the much needed disclaimer. Thank you for making the forms available. I wish I had bought them earlier--it would have saved me a lot of time. I am currently using the retainer client form and the credit card authorization form. I ask for pre-payment on retainers and a down payment on pay as you go projects. Thank you againthe forms are wonderful! —
Investing in these products was the greatest investment I have made to my business. The contract forms have truly been a blessing to me. Starting a business is always a little scary so to be equipped with the right tools gives great comfort. The Administrative Consultant Business Plan template set has helped to put everything in perspective. It requires very little editing and legally it meets every required aspect. My clients have been very impressed with the presentation. I have also found that the project forms are truly successful. These forms a very clear and to the point; which is just want a client wants. Not too wordy with unnecessary terms. To make things flow more smoothly and keep me up-to-date with my clients, the client profile forms are great. The professionalism these forms offer to VA's are a must have. Virtually-Progressing will continue to purchase forms from the ACA as I have found them to be a great asset my company. Thanks, Danielle. Keep up the great work! —
I've been working on my business for several months now and I can honestly say that you have been invaluable in my search for information on the industry and finding answers to so many questionssome I didn't even think to ask! I think the biggest thing you've given me is the belief that the VA field does indeed exist, that it's a real profession and that, just maybe, I CAN be my own boss! I would have been completely lost as to how to create a client contract or come up with a client evaluation form, so purchasing these forms was definitely one of the smartest things I've done so far. —
Danielle, I can never thank you enough for taking the time to create these products. When I first started my business, another Virtual Assistant recommended that I purchase your forms and I have never regretted it. From the first time I used the forms I knew they were priceless. Several of my clients even mentioned that they were impressed with the professionalism of my forms and client consultation process. I truly believe that my business could not have blossomed as quickly as it did without your products and the advice I receive from your newsletters. —
Your advice has helped me to understand that the service I offer doesn't have to be "something for everyone" but rather especially for someone. Rather than spreading myself thin in trying to learn a bunch of new skills, I learned to concentrate on those skills I have already: those that make me a professional Administrative Assistant. It has helped me to focus on my strengths rather than my weaknesses. The materials and forms you provide are filled with a lot of useful information and helpful tips which make them well worth the money. Thank you again!! —
It is one thing to work for someone else and (as I am still constantly learning), something totally different when starting your own business. I started doing some research and as a faithful "Googler" I ran across Danielle's website. What a God send! Danielle had already done all the hard work! Her package of forms saved me a TREMENDOUS amount of time and the frustration of having to pull all the information that I need on my own. Her information actually propelled me further along in accomplishing the important tasks that needed to be completed. Danielle has not just thrown information together. The content has depth and is relevant to my business needs. Let me reiterate, the forms have been a TREMENDOUS help! —
I write to tell you what a difference you have made to my business. It seems when you have a Virtual Assistant business that time sometimes can be the biggest stumbling block to your growth. So much so, that at times I feel like I need a Virtual Assistant! No matter what direction I found myself going (and sometimes in this business and indeed this economy, you find yourself having to pivot to go with the latest trends), I found that I turned to your forms for guidance in many different situations that presented themselves. I have recommended your forms to other people who either had or wanted to have a VA business, and they were all as enthusiastic about them as I I have been. Danielle, I am so pleased to have found you and your products, and hope to make use of this great connection more and more as my business gets stronger and healthier. —
I just wanted to write and say "THANK YOU" for the forms I have purchased. The time I have saved in attempting to develop forms to suit not only my needs but the needs of my clients is well worth more than any amount I have paid for therm. I especially appreciate the Web and Graphic Design Per Project Agreement when working with design clients. The Confidentiality Non-solicitation Non-Compete Agreement has been a lifesaver when working with sub-contractors and the Client Profile Sheet and Client Consultation Process forms have absolutely helped to streamline the process of working with clients. Thank you for making life a little bit easier for those of us that make life easier for others. —
The Virtual Assistant Legal Forms I ordered were of great value for the money. I actually felt guilty for getting them at such a reasonable rate. Having these forms has saved me loads of research and time. They are the real deal: professional, concise, and so easy to personalize. The fact that they were approved by your attorney gives me confidence that they are legitimate legal forms. I really believe I hit the jackpot with purchasing these forms, and also with finding out about you and your dedication to the VACOC, supporting other Virtual Assistants in their success. —
Until I found your Virtual Assistant Business Forms package (and VACOC for that matter), my company finances were spinning out of control. I wasn't sure what to charge for my services or how to set up client payments. Thanks to your forms package that included the pricing worksheet and a sample retainer agreement, my clients are all paying monthly and I am bringing in more income.Another form that helped my gain some financial control was the accounting set up form. It made me realize that I couldn't do this all in an excel spreadsheet an forced me to make one of the best purchases so far, QuickBooks. Thank you for making helping me set up my 2010 for success! —
Just want to drop a note to say how much I appreciate all the hard work you put into the business forms. I have been going through and tailoring the forms to meet my needs and I have to say, you have made the process so much easier for all of us. You are simply the best. Thank you! —
My biz partner and I can't believe how lucky we are to find your resources. We're deeply in awe of you guys. Keep up the good work! —
Thanks so much for your documents! I have used two now and both have garnered compliments from clients! Thank you again. I will be shopping often! —
My lawyer was pleased with the contract documents I purchased. He said they were very well done. He didn't even charge me for the review and only made a few small changes to make them my ownstate and local court, my fees, etc. Saved us lots of time. —
I bought several forms off of the ACA website a couple of days ago, and I have to admit, even though I read all the testimonials online and heard everyone wowing over them in the forums, I thought that the forms I was currently using to run my business were just fine. After all, I have been using them for almost eight years now with no problems! Well, the forms that I purchased here are wonderful, thought-out, precise--and even covered something in one paragraph of the retainer agreement that I hadn't thought to cover in the one I have been using for years! I have already used the forms with my newest client that I signed this week, and I just wanted to say "Thank You!" for providing us with an excellent quality product. I went back and bought the Client Consultation Process (Breaking the Ice) guide today--can't wait to use it. —
I just wanted to write and say how much I love the forms I
purchased! This was the best investment I've ever made and I'm seeing instant results. The Client Consultation Process (Breaking the Ice) guide really helped me to customize my phone conultation process. I tried it out today with a prospective client and she was truly impressed. The other two forms: the Client Profile Sheet and Credit Card Authorization Agreement have helped me streamline my process for partnering with clients, thus making paperwork and monthly payments less cumbersome for them. Kudos for helping me enrich my clients' experience. —
For anyone starting out, the Administrative Consultant Business Plan template is well worth the minimal cost it is listed for. Not only do you have an outline to work with, you have the wording. Since this information is already here for you to work with, you can focus on getting the details put in and adding or deleting text that isn't appropriate for your business. —
I did not have time to pull all this information together on my own. It saved me a lot of time and headache. Thanks!!! —
Everything is already there for you. Even things you haven't thought of! Saves so much time! These forms are invaluable to us as busy business owners! I have already recommended these forms and the ACA to others. —
There was a lot of information in the forms that I hadn't even thought about. I particularly found the Per Project and Retainer forms very, very thorough. I've incorporated a lot of that information into my current forms, and am really pleased with the results. I also found them really easy to customize and add my own details to. —
These forms have the exact content that I needed, and far exceed my expectations! —
I appreciate the professional wording of the forms. I probably could have constructed the forms, but why reinvent the wheel? I also must say that the pricing of the forms are a steal. You get high quality for a VERY, VERY low price. —
The forms are incredibly thorough! Absolutely everything was covered. Much more complete than any other forms I've run across. Obviously very well thought out. Definitely well worth the money! —Kim DelMonte, Accent Virtual Assistance
The ease of use is what really impresses me. How many times have I ordered forms only to find I have to spend too much time just figuring out how to use them. —
I just wanted to say thank you for making these products available to new Virtual Assistants like myself. They are fantastic and I can't thank you enough. The time you have saved me is immeasurable. —
The business contracts, for both the Virtual Assistant Per Project and Virtual Assistant Retainer clients, are very professional. As a contract designed with the Virtual Assistant in mind, they cover almost every contingency imaginable. —
It was all laid out for me and I did not have to create something from scratch. I also took the forms to my attorney for feedback and he thought they were the best he had ever seen! —
This had such a professional tone and look, and it supported my representation to my clients. Everything is perfecto! —
I must say I struck GOLD when I came across this site!!!! I've wanted to start my own business for a long time, but transitioning from a full-time employee to a full-time solopreneur doesn't allow me enough time to prepare and organize my business. It's also been a pain trying to explain exactly what it is I do... that is, until I cam across this site!!! I had no idea there was actually a large sector offering these same services. I once believed I was on my own out here! I've always wanted to provide administrative services because I'm highly experienced and because it allows me the limitless creativity and personal time I need in my life! I won't lie though. Friends (including myself) at times thought the idea was bogus, because there was no concrete way to thoroughly explain precise information provided in these guides! This association has truly become a blessing to me and I can't wait to get started with these beautifully constructed forms I just purchased. I'm in the process of rewording my site to align with my professional desires, desires that are plainly voiced on this site, desires I didn't realize were commonly shared with many people around the world like those here! I just want to say thank you deeply for the hard work and the consideration you gave to even put together something like this. You don't know how much you've helped me in my endeavor. The many busienss owners and ideas on this site provide hope, encouragement, and TREMENDOUS support. You should see me! I walk around with my head high like I can do anything! I can truly envision success at the end of my journey. It's the sweetest sight ever. —
Just wanted to say thank you! I am so glad I found your site. I started researching on how to take my business virtual for a number of reasons, yet I kept stalling because I didn't want more of the same task-related activities. The information you've shared on this site, and in the forms and brochures you've authored, has helped me focus in the right directions--the direction I want to go. I think I can complete the website now, find the clients I enjoy working with and being redesigning my life the way I want. You are a Godsend! I don't have to create the wheel. Although I will probably modify some, for the price, they are going to save me tons of time and brain power. —
I am so excited I found your website. I had been searching for the information and documents to revamp my business. Your site provided what I needed. Thanks a bunch! —
The Virtual Assistant Retainer Agreement allows me to present a professional image for my services. There are also many points that I had not taken into account and which are important for a safe practice as a Virtual Assistant. —
When I clicked "submit" to buy the forms, I was in hog heaven! The forms capture everything that I could not possibly put into words myself. They provide security for both me and my clients. I ordered all of the forms and could not believe that the cost wasn't 10 times more! —
The pertinent areas were covered. I have worked in a law office for over 7 years and have reviewed contracts before and a majority of issues that needed to be covered where in fact covered. —
Yeah, Danielle--these are great!!!!! This complete set of comprehensive agreements will complement the business of any Virtual Assistant in the industry. Thank you for reinforcing the collaborative relationship and critical nature of timely and clear communication in "Client Responsibilities." These are two key points I don't think can be stressed enough. Your approach to each item is so well thought-out and concise. I appreciate the work you've put into these documents, and my business thanks you! —
These forms are great; thanks for making them available. The automatic credit card authorization is brilliant--it's one of those things that is so obviously a good idea that you wonder why you didn't think of it yourself... And I really like how you ask for referrals (on the Feedback Questionnaire) immediately after the client has written his/her glowing testimonial. —